Hotel Alphubel
What Guests Say
The hotel is just 5 mins away by foot from Zermatt Bahnhof and having an excellent location in the Bahnhofstrasse. The room was spacious & clean for 3 people and it matched the provided description & pictures. They provide a mini fridge and hair dryer in the room. Breakfast was included as part of the room and it is a fixed menu of cheese, breads, eggs, fruits, muesli, cereal, yogurt, milk, juices, meats etc. You have to climb a short set of stairs to reach the ground floor and they have an elevator then to reach the higher floors. It perfectly fulfilled our purpose of visiting & exploring Zermatt& the Matterhorn and would recommend it to other travellers coming for the same purpose.
Archit
September 2024
Good breakfast included. Very clean and nice soap. Comfortable bed - very excellent down feather (?) feeling bedding perfect comfort level softness for mattress. Room is spacious with a safe box. Balcony with beautiful snowy view and friendly wildlife you can see (birds on roofs and flying afar). Excellent location right at the city center close to everything - train station, restaurants, shopping, etc. - yet secluded enough to be accessible via a smaller street cozily tugged away from the main street. Very kind informative staff who introduced me tips about how to visit the mountains. Love the desk and chair in the room - gorgeous view when set up facing the balcony. A LOT of power outlets - it's impressively functional. Everything is perfectly maintained.
Hao
January 2025
The place was a 2-3minute walk to the train station. The room given to us had a spacious balcony which we did not expect but highly appreciated. It had great views of the mountains. It also has some kind of TV room / dining room which we also appreciate. The receptionist was very nice and accommodating to us - she even let us leave our luggage while we explore the town and let us stay in the lobby while waiting for our train. The bed the very comfortable and the place was great overall. The breakfast is also decent.
Angelica
December 2024
Pleasantly surprised at the size of the room. Checkin was at the Hotel Continental next door. Staff couldn’t be more friendly and helpful. Fantastic location. We were on the 4th floor with a balcony offering a beautiful view. Easy walk from the train station with good access to a ski locker/drying room. Smaller friendly hotel which kind of had a ski club vibe with the small older corridors. Very happy considering it’s down town Zermatt. What more could you ask for in a 2 star hotel in one of the most famous ski areas a in the world!
Tania
February 2025
One of the advantages is that there is a place to store luggage at reception. If you arrive during office hours, you can collect the key at the reception. The room has a balcony, so I can enjoy fresh air and good ventilation.It's very convenient to walk from the train station with luggage, as the sidewalks are smooth and the distance is short. According to Google Maps, it takes about 5 minutes to walk while pulling your suitcase.
Krittiyaporn
May 2025
Hotel was located close to the train station and the main shopping venue. A very convenient location. Our room was in the back of the building and had a very large balcony with a great view. We didn't expect that. The staff was attentive, and the breakfast was good. Note that the shower and toilet were in the bathroom, and the sink and medicine cabinet were in the main room. This arrangement was neither bad nor good for us, it worked well. And finally, the area that the hotel was located in was quiet, and didn't disturb sleeping.
Richard
September 2024
Location was really convenient, several minutes of walk form the train station, really helpful for us since the weather was raining on the day of arrival.the stairs are surprisingly wide comparing to some hotels even in metro cities such as Bern, or Geneve. Staff was friendly to lent us a electric plug converter so that the US type plugs can be used in the room. Breakfast is included in the room fee, and has had plenty of options.
Qf
August 2024
Clean, comfortable and in a good location. The balcony was nice, good to,have a lift, and the only hotel of five weeks in Europe including 10 days i. France to,have a bidet! Breakfast was good with a large variety.the room had a small fridge which was a plus. Wifi was also ok. Housekeeping was very efficient in cleaning the room while we were at breakfast.
Suzanne
May 2025
Great location, spacious rooms
Dale
February 2024
Location was great. Room was super clean and comfortable. Check in (next door at sister hotel) was easy with friendly staff. The woman facilitating the breakfast was the BEST! So pleasant and helpful with any and all needs/requests.
Jennifer
May 2024
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